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Outside Sales Representative

Travels a territory to sell a wholesaler's or manufacturer's products to businesses face to face.

Average salary
$72,080
Salary range
$39,090 – $137,550
Training time
Up to 1 year of training
Job market
Little or no change
4/10
Work-life balance
Fair
5/10

An outside sales representative sells products for a wholesaler or manufacturer to businesses, government agencies and other organizations, mostly by visiting them in person. Reps find new prospects, show samples and catalogs, quote prices and terms, write up orders and follow up after the sale, while keeping sales records and expense reports. Large territories can mean days away from home. Outside sales reps are counted under wholesale and manufacturing sales representatives, except technical and scientific products; the figures on this page cover that whole group, which also includes inside sales and route sales reps. The group holds 1,279,400 jobs, and the median annual wage is $72,080. Little or no change in employment is projected over the next decade, with about 99,800 openings a year.

A workday

A day in the life

What does a workday really look like?

A rep for a building products distributor drives a loop of customer and prospect visits, then writes quotes and logs the day in the evening.

  1. 7:00 AM - 7:45 AM
    Plan the route, review account notes

    Checks open orders, past purchases and notes in the CRM for each stop, and confirms appointments by text or email.

  2. 7:45 AM - 8:30 AM
    Drive to the first customer

    Time on the road is part of every field day; calls are returned hands-free between stops.

  3. 8:30 AM - 9:30 AM
    Reorder review with a key account

    Walks the customer's stock with the buyer, recommends items that are selling and quotes prices for a larger order.

  4. 9:30 AM - 10:15 AM
    Drive and return calls

    Answers questions from customers about delivery dates, availability and credit terms while heading to the next stop.

  5. 10:15 AM - 11:30 AM
    Product demo for a new prospect

    Shows samples to a contractor found through a referral, explains features and asks about current suppliers and prices.

  6. 11:30 AM - 12:45 PM
    Lunch with a long-time customer

    Relationship time that often turns into talk about upcoming projects, competitor offers and next season's needs.

  7. 12:45 PM - 2:45 PM
    Two short account visits

    Checks product displays at a dealer and sorts out a late delivery for another customer before it costs the account.

  8. 2:45 PM - 3:45 PM
    Drive back to the home office

    Last stretch on the road; many reps work from a home office between field days.

  9. 3:45 PM - 5:30 PM
    Quotes, orders and CRM notes

    Writes quotes promised during the day, submits orders for processing, logs visits and files the mileage and meal expenses.

Task breakdown

A rep staffs the company booth at an industry trade show, meeting existing customers and collecting new leads in a long day that ends with a client dinner.

  1. 7:00 AM - 7:45 AM
    Breakfast huddle with the sales team

    The sales manager sets lead targets for the day and assigns who covers which customers and booth hours.

  2. 7:45 AM - 8:30 AM
    Set up the booth and samples

    Unpacks sample products and catalogs, some of them heavy, and checks the demo units work.

  3. 8:30 AM - 11:30 AM
    Work the booth

    Greets visitors, asks qualifying questions, demonstrates products and scans badges of promising prospects.

  4. 11:30 AM - 12:00 PM
    Quick lunch

    A short break, usually eaten near the booth.

  5. 12:00 PM - 2:00 PM
    Scheduled meetings with existing customers

    Pre-booked sit-downs to introduce new product lines and discuss pricing for the coming year.

  6. 2:00 PM - 3:00 PM
    Walk the floor, check competitors

    Looks at competitors' new products, prices and promotions and notes what customers are asking about.

  7. 3:00 PM - 5:00 PM
    Afternoon booth shift

    More demos and lead conversations, often with decision makers who come by late in the day.

  8. 5:00 PM - 6:00 PM
    Log leads and send follow-ups

    Enters the day's leads with notes, ranks them and sends follow-up emails while conversations are fresh.

  9. 6:00 PM - 8:00 PM
    Dinner with a key customer

    An evening meal with a major buyer to strengthen the relationship and talk through a large pending order.

Salary data

What do you really earn?

Salary by experience, sector and region.

Minimum
$39,090
Average
$72,080
Maximum
$137,550

Salary by region

RegionMinAvg.Max
National$39,090$72,080$137,550
California$43,200$76,490$152,760
Texas$36,380$65,970$137,020
Florida$36,780$62,490$127,960
New York$47,070$79,590$156,400
Ohio$39,850$73,960$149,870

Typical benefits

Above-average pay potential
Pay often combines a base salary with commission, so strong sellers can earn well above the median, especially on large accounts and territories.
No degree required to start
For products that are not technical or scientific, a high school diploma is generally enough, and employers train new reps on the job.
Independence
Field reps plan their own routes and calls and spend little time under direct supervision, which suits self-starters.
Company car or mileage and expenses
Employers of field reps commonly provide a company vehicle or reimburse mileage, plus travel and meal expenses on the road; policies vary by company.
Skills that travel across industries
Prospecting, negotiating and account management carry over from food and building products to industrial supplies, so you are not tied to one sector.
Clear performance-based advancement
Good sellers move to larger accounts and territories with higher commissions, and those with leadership ability can move into sales management.

Pathways

Education pathways

Which paths lead to this profession?

On-the-job training

Up to 1 year

High school diploma plus company sales training

Many companies run formal training programs for new reps that may last up to a year. Trainees may rotate through plants and offices to learn how the product is made and shipped, or ride along on sales calls with experienced reps before getting their own territory.

Costs
Paid by the employer; the trainee earns a wage, often a base salary during training.
Entry requirements
High school diploma or equivalent; a valid driver's license and clean driving record are usually required for field roles.
High school subjects
English, speech or communication, mathematics, business, economics
Bachelor's degree

4 years full time

Bachelor's degree in business, marketing or a product-related field

Not required for non-technical products, but useful for larger employers and for moving into management. Reps who want to sell scientific or technical products, such as industrial equipment or medical instruments, typically need a bachelor's degree, sometimes in a field related to the product.

Costs
About $11,950 a year in average published in-state tuition and fees at a public four-year college, or $45,000 at a private nonprofit four-year college.
Entry requirements
High school diploma or equivalent and admission to a college or university.
High school subjects
English, mathematics, economics, speech or communication, a foreign language
Certificate

A program of short in-person sessions plus coursework, taken alongside work

Certified Professional Manufacturers' Representative (CPMR)

Certification is not required, but some reps choose to earn one. The CPMR is aimed at independent manufacturers' representatives and agency owners and is run by the Manufacturers' Representatives Educational Research Foundation (MRERF). MRERF also offers the Certified Sales Professional (CSP) credential for salespeople who work for an agency. Many reps also take shorter seminars in sales techniques.

Costs
Program fee set by MRERF; often paid by the rep's agency.
Entry requirements
Set by the program; aimed at working reps with industry experience.
High school subjects
Training topics: Agency management, negotiation, territory and time management, principal and customer relationships, sales planning

Profile

Skills & personality

Is this a good fit for you?

Hard skills

  • Prospecting and lead generationFinding new customers through business directories, referrals from existing clients, industry groups and trade shows.
  • Product knowledgeKnowing the product line well enough to recommend the right items, explain specifications and point out limitations honestly.
  • Quoting and negotiationEstimating prices, credit terms, warranties and delivery dates, and negotiating terms without giving away the margin.
  • Account managementFollowing up after the sale, solving delivery and product problems and growing repeat orders from existing customers.
  • CRM and sales reportingKeeping sales records, call notes, budgets and expense reports up to date, and reading sales figures to plan the territory.
  • Market and competitor monitoringTracking competitors' products, prices and promotions and new product developments in the industry.

Soft skills

  • Active listeningFinding out what the customer actually needs before recommending a product, and hearing concerns after the sale.
  • Persuasive speakingPresenting products clearly and confidently, from a cold call to a formal presentation for a buying team.
  • Relationship buildingEarning trust with buyers over years, and working well with colleagues in customer service, logistics and marketing.
  • Self-managementPlanning routes, follow-ups and paperwork without a manager watching, across many accounts at once.

Is this a good fit for you?

  • ✓
    Self-confidenceCold calls, rejections and presentations to skeptical buyers are routine, so reps need composure and belief in what they sell.
  • ✓
    PerseveranceMost prospects say no or not yet; reps who keep following up without being pushy win the accounts.
  • ✓
    InitiativeNobody hands a field rep a schedule; the best ones find their own leads and act before a customer asks.
  • ✓
    OptimismA bad month or a lost account is part of the job, and staying positive keeps the next call effective.
  • ✓
    Achievement orientationQuotas, commissions and rankings measure the job, which motivates competitive people and wears down others.

Market

Job market & outlook

What does the market look like?

Openings per year
99,800
Trend
Stable
Growth
-0.9%
AI impact
5/10
Online ordering, chatbots and AI tools increasingly handle routine reorders, price quotes, product questions and sales reporting. Face-to-face selling, negotiation and long-term customer relationships remain hard to automate, and online sales are expected mostly to complement field sales rather than replace them.

Regional demand

California
About 134,800 jobs; median pay $76,490 a year.
5/10
Texas
About 95,670 jobs; median pay $65,970 a year.
4/10
Florida
About 92,920 jobs; median pay $62,490 a year.
6/10
New York
About 61,500 jobs; median pay $79,590 a year.
4/10
Ohio
About 58,740 jobs; median pay $73,960 a year.
7/10

Growth

Career paths

Where can this profession take you?

Vertical growth

  1. Sales trainee or inside sales representative
    0-1 years

    Learns the product line and systems, takes incoming orders, makes cold calls and rides along on field visits.

  2. Outside sales representative
    1-3 years

    Gets an own territory or account list and is responsible for visits, new business and meeting a sales quota.

  3. Senior or key account representative
    4-8 years

    Handles the largest accounts or a bigger territory, where commissions are usually higher, and often coaches newer reps.

  4. Sales manager or district manager
    8+ years

    Leads a team of reps, sets territories and quotas and reports results; some go on to vice president of sales.

Horizontal move

  • Technical sales representative

    Reps who build technical knowledge, often with a related degree, can move to selling scientific or technical products, a group with a higher median wage.

  • Purchasing manager

    Some reps switch to the buying side, using what they know about suppliers, pricing and negotiation.

Good to know

Practical info

Working hours
Most work full time and many work more than 40 hours a week. Field days often start early, and trade shows and customer dinners add evenings; reps with large territories may be away from home for several days or weeks at a time.
Remote work
Partly. Outside reps spend much of their time on the road visiting customers, and many work from a home office between visits rather than a company office. Phone, email, chat and video calls cover part of the contact, but the role is defined by in-person selling.
Physical requirements
Moderate. Long hours of driving, standing at customer sites and trade shows, and carrying sample products that can be heavy.
Typical employers
Merchant wholesalers of durable goods (33% of jobs), merchant wholesalers of nondurable goods (21%), manufacturing (18%), wholesale trade agents and brokers (9%) and retail trade (6%). About 2.4% are self-employed, often as independent manufacturers' agents.
Professional associations
Manufacturers' Agents National Association (MANA) for independent reps; the Manufacturers' Representatives Educational Research Foundation (MRERF) runs the CPMR certification. CareerOneStop has information on sales certifications.

FAQ

Frequently asked questions

How much does an outside sales representative make?

Wholesale and manufacturing sales representatives for non-technical products, the group that includes outside sales reps, earn a median annual wage of $72,080, or $34.65 an hour. The lowest-paid 10% earn less than $39,090 and the top 10% more than $137,550. These wage figures include commissions, which explains the wide spread between low and high earners.

Do outside sales reps get paid commission?

Many do. Pay plans vary by employer, but a base salary plus commission is common, and income and job security often depend directly on how much a rep sells, measured against goals or quotas. Promotion usually means a larger account or territory, where commissions are likely to be greater. Some independent manufacturers' agents work on commission only.

Is outside sales a good career?

It can be for people who handle rejection and like independence. The median wage is $72,080, with the top 10% above $137,550, and a degree is not required for non-technical products. The trade-offs are quota pressure, many weeks over 40 hours and travel. Little or no change in jobs is projected over the next decade, with about 99,800 openings a year.

What is the difference between inside and outside sales?

Outside sales reps travel to meet clients in person, while inside sales reps sell from an office by phone, email and video. Inside reps are often responsible for cold-calling new prospects and handling incoming inquiries, while outside reps spend much of their time visiting current and prospective buyers. Both are counted in the same occupation, so the pay figures on this page cover both.

Do you need a degree to be an outside sales rep?

No, not for most products. A high school diploma is generally enough to sell products that are not scientific or technical, and many companies train new reps for up to a year. Reps selling technical or scientific products, such as industrial equipment or medical instruments, typically need a bachelor's degree. Certification is optional.

Which states pay outside sales reps the most?

Rhode Island has the highest median wage for this group at $82,420, followed by the District of Columbia at $80,010 and Washington at $79,830. California has the most jobs, 134,800, with a median of $76,490. Ohio stands out for concentration: its location quotient of 1.33 means the job is about a third more common there than nationally.

How much do outside sales reps travel?

It depends on the size of the territory. Reps with large territories that cover several states may be away from home for several days or weeks at a time, while those with a smaller region may not spend much time away from home. Most travel is driving to customer sites, plus trade shows and conferences.

In depth

All about outside sales representative

The background, context and details.

What the title covers in US statistics

Outside sales reps are not counted on their own. They fall under occupation 41-4012, sales representatives, wholesale and manufacturing, except technical and scientific products, which holds 1,279,400 jobs. Common job titles in the group show the range: outside sales representative, inside salesperson, route sales representative, account representative and sales consultant. All of them sell a wholesaler's or manufacturer's goods to businesses, government agencies and other organizations, not to consumers. Reps who sell scientific and technical products, such as medical instruments or industrial equipment, are a separate occupation with a median wage of $104,920, against $72,080 for this group.

How the job differs by product and employer

About 33% of jobs are with merchant wholesalers of durable goods, such as building materials, machinery parts or furniture, and 21% with wholesalers of nondurable goods, such as food, paper, chemicals or clothing. Manufacturing accounts for 18%, wholesale trade agents and brokers for 9% and retail trade for 6%. The setting shapes the job. A rep for a food or consumer goods wholesaler may also advise retailers on displays and promotions. A rep for a manufacturer of equipment may follow up after the sale to check that machines work and train the customer's staff. Some reps, called manufacturers' representatives or agents, are independent and carry products from several companies, usually on commission. When a product is too technical for the rep alone, reps often team with a technical expert such as a sales engineer, with the rep owning the relationship and closing the deal.

Pay, commission and where it is higher

The national median is $72,080, or $34.65 an hour. The middle half earn between $50,470 and $99,640, the lowest-paid 10% less than $39,090 and the top 10% more than $137,550. That spread is wider than in most jobs because pay often includes commission, and the wage figures count commissions.

California has the most jobs (134,800, median $76,490), followed by Texas (95,670, median $65,970), Florida (92,920, median $62,490), New York (61,500, median $79,590) and Ohio (58,740, median $73,960). The highest medians are in Rhode Island ($82,420), the District of Columbia ($80,010) and Washington ($79,830). For comparison, the medians are $148,270 for sales managers, the usual step up, and $124,900 for sales engineers, a route that typically requires technical training.

What hiring managers look for

For non-technical products, a degree is rarely the deciding factor; a high school diploma is generally enough. What matters is evidence that you can sell and that you will work without supervision. Numbers help on a resume: quota attainment, new accounts opened, territory growth. Experience in the industry you want to sell into, for example as a contractor, a buyer or a counter salesperson at a distributor, is often worth more than general sales experience, because customers trust reps who understand their work. Many employers train new reps for up to a year, so they also hire people with strong customer-facing backgrounds and teach the product. Courses in marketing, economics, communication or a foreign language can help, and tools used in the role include Intuit QuickBooks, Tableau and Slack.

Work context data explain why interviews focus on communication. All surveyed workers report constant contact with others and telephone conversations every day, 92% rate dealing with external customers as extremely important, and 89% make decisions every day. Be ready for a role-play or mock sales call in the interview.

The honest downsides

The stress is real: income and job security often depend on how much you sell, and companies usually set goals or quotas. Many reps work more than 40 hours a week, and large territories can mean several days or weeks away from home. The physical side is easy to underestimate: long hours behind the wheel, standing at trade shows and carrying heavy samples. The outlook is flat, with little or no change in jobs projected over the next decade, and AI and chatbots may limit growth as more wholesale ordering moves online. Openings will still come, about 99,800 a year, mostly to replace reps who retire or change careers.